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Advances in Services Marketing and Management / Edition 1
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Advances in Services Marketing and Management / Edition 1
Current price: $134.99
Barnes and Noble
Advances in Services Marketing and Management / Edition 1
Current price: $134.99
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This title is part of a series which offers an interdisciplinary approach to the latest research and practice in services. Topics discussed in this title include the calculus of service quality and customer satisfaction and environmental and positional antecedents of management commitment to service quality.
This title is part of a series which offers an interdisciplinary approach to the latest research and practice in services. Topics discussed in this title include the calculus of service quality and customer satisfaction and environmental and positional antecedents of management commitment to service quality.
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